The Clean Boot Blog

Keeping your carpets and rugs clean can make a huge difference in your home. Clean carpets not only look and smell fresh, but they also add to the overall ambience of your home. In fact, your entire home will look shabby and unkept if your carpets are not in mint condition.

Below are some of the ways that can help you maintain spotless carpets:

1. Use Floor Mats

Try to use as many rugs and floor mats as you can to protect your carpets. It’s very important to put a welcome mat at your entrance to prevent dirt and debris from entering your home/office. Also, make sure to keep your rugs and mats clean and dirt-free, it’s easier to clean rugs than it is to wash/ steam clean a full carpet.

2. Clean Regularly

There are many people who prefer cleaning their carpets on a weekly basis. However, routine cleaning can keep your carpets in perfect condition. You can either do the cleaning job yourself or call a local carpet cleaning service. If you’re doing it on your own, make sure to use a high-quality carpet cleaning solution to ensure a proper antibacterial disinfection.

3. Use Shoe Covers

Shoe covers are a great and affordable way to protect your carpets and floor mats from dirt and debris. Be certain to keep a basket full of reusable shoe covers at your entrance so guests and visiting contractors can use them conveniently.

Although, there are many countries that mandate that contractors use shoe covers before entering their client’s home. However, if you’re living in a country where there is no such mandate, you can provide contractors with a pair of safety shoe covers to keep your carpets, hardwood and tile floors clean.

4. Vacuum Daily

As mentioned above, it’s very important that you follow a daily cleaning routine. Vacuuming your carpets not only removes dirt but also saves it from getting deep down inside it. To get the best vacuuming results, you will need to go slowly. If you go too fast, you’ll miss all the dirt and debris!

It’s also important to understand that not all vacuums are alike. You should purchase a vacuum that best fits your house. You can use cordless cleaners to deep clean stairs and corners. Similarly, an upright vacuum can help you clean large areas. Make sure to do your research when picking the most suitable vacuum cleaner for your situation.

5. Replace Filters/Bags On Time

No matter what specific size or type of vacuum you use, make sure to replace the filter and bag on a routine basis. By doing this, you can extend the life of your product and also get optimum cleaning results. Also, if you don’t change your filter routinely, your vacuum’s suction may be reduced and you won’t get the desired results.

6. Manage Stains Quickly

The longer you leave stains untreated, the more difficult it will become to remove. Deal with set-in stains by treating them with the right tool as soon as they appear.

Always have an emergency kit handy. For instance, you can have a commercial stain remover in your kit to treat stubborn stains. Club soda and shaving cream can be used to treat wine spills or other common types of carpet stains. You can use ice cubes to get rid of chewing gum while a few drops of detergent can be effective for most spills.

7. Get Professional Help

Regardless of how diligent you are about keeping your rugs and carpets clean, it’s bound to get stains. Your carpets are vulnerable to wear and tear, that’s a fact. This is why it’s important to seek professional help once in a while. How many times your carpet needs a professional cleanup entirely depends on your use. Ideally, you should get your carpets cleaned once every 8 to 10 months.

Reputation management is the foundation of every successful business. Especially, when it comes to the service sector. Customer feedback and/or recommendations can make or break your business. It’s crucial to leave the best impression with every possible client.

The purpose of this post is to highlight 7 ways to give your customers a better experience with your company.

1. Be Transparent

Transparency is important in gaining trust with your clients. Make sure to provide an estimate of your costs beforehand. This way, the client will have a better idea of what specific work you’re going to do and exactly the amount they should budget for your services.

In addition, make sure to be fair with your prices and deposit request. Approximately 82% of customers report price as a basic factor in trusting their contractors. Whereas 72% of clients say that they are hesitant of those who demand large deposits before any work has commenced.

2. Keep Your Commitments

Many customers look for recommendations or guarantees before hiring a tradesman for their projects. This is mainly due to the over exaggeration of some contractors skillsets. That is perhaps the biggest reason why more than 46% of clients look for guarantees before assigning tasks to novice contractors. So, never commit anything you can’t deliver.

3. Be Professional

Professionalism is an imperative feature to have in any business and its impact is specifically crucial when you’re looking to leaving a great impression on with your clients. From your appearance to your work and after-work services, make sure to portray the professional image of your company.

For instance, the way you conduct the entire project, the uniform you wear and the business cards you offer can add to the level of trust. In fact, you can go the extra mile by investing in a pair of protective shoe covers to show how deeply you care about your client’s property. These small gestures can help you earn a customer for life.

4. Communication is the Key

When it comes to the service industry, effective communication can help establish a long-lasting connection between you and your clients. Did you know more than 2/3^rd of clients are more likely to do business with you again if you show good manners and remain polite on site?

In addition, it’s very important that you take customer reviews seriously. For example, if someone leaves you a testimonial, take the time to respond. Having an online presence is a great idea too. Having a webpage not only lets customers locate you more conveniently, it also shows that you’re trustworthy and reliable.

5. Don’t Let Your Customers Down

If you’re looking to build long lasting relationships with your clients, it’s important that you don’t let them down on any obligation you have committed. If you’re providing residential contracting services, make sure to treat your customer and their neighbors with respect and care.

Punctuality is another important factor that leaves an everlasting impression on your clients. Furthermore, cancelled or postponed appointments can be viewed negatively, and have an adverse effect on your business. Lastly, be certain to follow-up and ensure everything was completed to the customers’ satisfaction.  Studies suggest that clients take follow-up seriously and consider it an indication of trust and reliability.

6. Give Your Best Shot

Like the old saying says, “Under Promise and Over Deliver”, never create expectations with your client that you cannot live up too.

7. Never Leave the Job Unfinished

Take responsibility for your work and never leave the work unfinished. In fact, try to complete your work with utmost perfection. Keep in mind, a happy customer can lead to recurring business and positive feedback.

There you have it. In the end, find a way to say thanks to your customers. We wish luck building long-lasting relationships!